Download Citation on ResearchGate | On Dec 1, , John Shook and others published How to change a culture: Lessons from NUMMI }. Manageris recommande l’article How to Change a Culture: Lessons from NUMMI , MIT Sloan Management Review, 1 Jan How to Change a Culture: Lessons From NUMMI. How to Change a Culture: Lessons From NUMMI. case study. John Shook. Save; Share.

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Global leaders learning from others and change. You must be logged in to post a comment.

That really is all there can be said on it. There may be bumps in the road, as Moran et al. Indeed, many of the same employees that worked at old plants who had disciplinary problems were also going to start working at NUMMI. The answer may not be within the organization.

How to Change a Culture: Lessons From NUMMI

Almost all themes realated with quality need a thinking change. The answer may not even be within the same culture. Add a comment Cancel reply You must sign in to post a comment. Global leaders must consider the contributions of other cultures as a way to lessosn their organization and effectively move with the flow of change.

All of this was just happening. Sign inbuy as a PDF or create an account. Photo retrieved from http: As someone who was there at its launch and witnessed a striking story of phenomenal company culture reinvention, I am often asked: The real hurdle goes back to the concept of having an open mind and a willingness to learn and change.

The challenges global leaders face in the twenty-first century include how to effectively deal with change and where to look for solutions to the problems they face. Shook explained that the NUMMI experience gave him a new way of thinking from the general Western approach to organizational change Shook, I think, the best way the people can change is, first, changing the behavior, then, as a result, changing the culture.

In fact, according to Toyota manager John Shook in an MIT Sloan Management Review article, culture change was not the goal, but the natural by-product of how people were treated and a new […].

Learning for Change: the NUMMI Experience

You must sign in to post a comment. This is a universal method of learning. This is a summary of the full article. How to Change a Culture: Shook explained how the new training plan was implemented and started a complete turn-around of the Fremont plant employees Shook, Image courtesy of Flickr user smi23le. Thanks again for discussing this, -AJ. Very often, they were missing nuts, bolts, weld tacks, windows and windshields, tires, even engines! So I decided ot read up on it.

Global leadership strategies for cross-cultural business success 8th ed. Skip to toolbar Sites at Penn State. All that was left was a change in culture for those who showed up for work at the new plant. It was just a dream.

Learning for Change: the NUMMI Experience

For example, some aspects of Japanese management may meld well with American management, while some practices from each culture do not work well in the other culture Moran et al, Video retrieved from https: GM was dumbfounded… they instantly realized their way of thinking about production was wrong, and came back to NUMMI armed for success.

Apparently, is simple, but is very complex and difficult issue.

But the most disastrous aspect of the GM production process was the typical American way of thinking about manufacturing and production back then. For growth, there must first be a willingness to learn, followed by a readiness to apply what has been learned. This is followed by further questions that delve into the realities of being a leader in a hw world Moran et al, The key is removing the fear or reservation of looking at differences as opportunity.

Here again, GM learned from Toyota as new management practices were introduced. Workers never showed up on time, people would literally get drunk cultude the job, workers actually threw their empty liquor bottles into the door frames of cars!

Instead of focusing on the mindset of everyone involved in the change, it is more effective to focus on the actions of those involved in the change Shook, The concept of learning from others and embracing change reminded me of NUMMI, which I learned about a while back in my education. Leaders need to keep up with scientific, technological, economic, and industrial changes Moran et al, The agreement with the United Auto Workers union was yet to be signed.